Signing in
What it does
Signing in identifies you to the platform so it can show the data and actions your role allows.
Where to find it
Open the platform's web address. If you're not signed in, you're taken to the sign-in page.
📸 Screenshot: the sign-in page (
login).
Common tasks
Sign in
- Enter your username (or email) and password.
- Select Sign in.
- If your organization uses a one-time code or single sign-on, follow the extra prompt.
You land on your dashboard.
Sign out
Open the account menu (top-right) and choose Sign out. Always sign out on shared computers.
I can't sign in
- Double-check the username and password (passwords are case-sensitive).
- If you're locked out after several attempts, wait a few minutes and try again.
- Still stuck? Contact your administrator to reset your password or unlock your account — the platform never emails your password.
Tips & limitations
- What you can see and do after signing in depends on your role and organization — see Users, roles & permissions and Visibility & consent.
- For your security, sessions expire after a period of inactivity; just sign in again.